27 Nov 2016

Internship vacancy at Damco

Toni AdewunmiAnywhere

Job Description

Export Supervisor

  • Location Lagos

Ref.: DC-121948

We Offer

  • Active participation in the company growth strategy
  • Ability to link client needs with Damco’s solutions portfolio
  • Knowledge of the freight forwarding industry

Key Responsibilities

  • Ensure service delivery in line with customer expectations for Export customers
  • Manage relationship with current customers, and secure additional business/volume with current customers and new customer in liaison with sales department.
  • Ensure account receivables are current.
  • Coordinate handling of files between Sales, Operation, and Finance units.
  • Ensure Damco delivers the product sold to customers.
  • Manage job costing for customers assigned, which includes opening and closing of files.
  • Coordinate handling of file between departments and ensure file is handled in a timely manner.
  • manage bookings (document status & cost implications for any delays).
  • Supervise the Opening of form M and verify shipping documents.
  • Manage written correspondence between OPS department and clients.
  • Keep Client updated on cargo status before and after arrival or departure.
  • Confirm and verify declarations to advise customer of expected duty amount and HS code (s) used.
  • Advice and guide client on queries encountered during verification/examination and discuss/agree on a workable solution.

Who we are looking for

  • A degree in business management, social sciences or equivalent is desirable.
  • Proficient in English as well as relevant local languages (verbal and written).
  • Minimum 3 year of experience in customer service department for a fast-paced service company.
  • Minimum 2 year logistics operations experience will be an added advantage.
  • Excellent communicator, persuasive and enjoy solving problems.
  • Ability to work in a team.

Job Categories: Job Vacancies in Nigeria. Job Types: Internship. Job expires in Endless.

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