15 Nov 2016

Full-Time Service Manager (Commercial Vehicle / Construction Equipment)

Toni AdewunmiAnywhere

Job Description

Service Manager (Commercial Vehicle / Construction Equipment)

  • Location Lagos

Industry: Automobile

Responsibilities

  • Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation.
  • Ensure customer focus oriented culture among the team and maintain good relationships with customers.
  • Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
  • Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
  • Review customers service orders and inspect the quality of repairs before the release of vehicles.
  • Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time.
  • Provide technical advice to team members, analyze and interpret data.
  • Ensure the workshop observes all warranty process conditions
  • Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets arc achieved.
  • Guiding & motivating productive staff to improve productivity & efficiency.
  • Monitor and control workshop expenses.

Qualification and Key Competencies

  • HND/B.Eng. in Mechanical Engineering (Specialization in Commercial Vehicles)
  • Minimum of 8 years strong Engineering experience with an established Commercial Vehicle Workshop.
  • Perfect knowledge of Auto Trucks.
  • Problem solving skill and team spirit.
  • Product knowledge & skills to handle technical problems, warranty issues.
  • Ability to guide & train others.
  • Good communication ability both verbally and in writing.
  • Computer skills: Microsoft Office Package
  • Valid driver’s license

How to Apply

Interested and qualified candidates should send their Applications to recruitment@agleventis.com . Use "Sales Engineer (Automobile)" or "Service Manager" as teh subject of the email.

Job Categories: Job Vacancies in Nigeria. Job Types: Full-Time. Job expires in Endless.

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