3 Feb 2016

Full-Time MSIP SME Operations Assurance – Evolved Packet Core at Ericsson

Toni AdewunmiLagos, Lagos, Nigeria

Job Description

MSIP SME Operations Assurance – Evolved Packet Core

Date: Feb 3, 2016
Location: Lagos, Lagos, NG

Company: Ericsson
Req ID: 94575

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Purpose of Job Role

Responsible for the financial and operational and delivery performance of the Operations Assurance and Broadcast Operations assignments within a Managed Services Deal. Responsible to manage the applicable WLAs and OLAs with delivery organizations, manage the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA) and to serve as the primary escalation point for critical incident, Broadcast Delivery Operations escalations, and performance reporting towards the customer.


The IP / EPC expert is responsible for securing the operations activities and performs his / her responsibilities according to the following points.

1. Daily EPC Network alarm monitoring & fault troubleshooting
2. Daily core alarm & availability reports
3. Daily, weekly & monthly performance reports
4. End to End operational & maintenance support for SGSN, GGSN & EPC nodes (MME, EPG, DNS, NTP, Router, switch & Firewall)
5. Interfaces with networks operation monitoring team during core network related faults
6. Responsible for raising CSRs and liaises with 2nd level support team during network fault incidents.

7. Responsible for acceptance testing of all SGSN, GGSN and EPC nodes integrated into the network
8. Implements IP/ Core network related change requests

Minimum Qualifications & Experience Requirements:

At least 5 years of relevant Experience
A first Academic Degree or equivalent qualification
Expert knowledge of LTE/EPC network architecture including VOLTE.
Expert knowledge of SGSN / GGSN nodes.
Knowledge of 3GPP based architecture and call flows, 3GPP/IETF standards, UEs and tools used in the implementation and operation of SGSN /MME or SGSN/GGSN network elements.
Expertise in developing and executing object lists for testing core elements using protocol analysers –MME, SGSN, GGSN & EPC.
In-depth knowledge and strong experience with Ericsson EPG, MME, SGSN, GGSN node CLI.
Knowledge of protocols (IP, TCP, UDP, SCTP, S1AP, Diameter, GTP, M3UA, SCCP, RANAP, GMM, SM) and high level understanding of OSPF, MPLS, VRRP, SSH, SNMP, and L2 VLAN).
Specific experience testing network functions to include paging, intra and inter technology mobility, session management, and QOS.
Hands on experience integrating network hardware platforms including SGSN,GGSN, EPG and MME elements.
Knowledge of DNS, IP addressing, NAT, load distribution.

Behavioral competences

Delivering Results & Meeting Customer Expectations
Persuading & Influencing
Deciding & Initiating Action
Entrepreneurial & Commercial Thinking
Relating & Networking

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Nigeria (NG) || Lagos || Lagos || ServEng
Job Segment: Telecom, Telecommunications, Operations Manager, Technology, Operations

Job Categories: Job Vacancies in Nigeria and Telecommunication Jobs. Job Types: Full-Time. Job expires in Endless.

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