29 Feb 2016

Full-Time Guest House Manager

Toni AdewunmiKano, Kano, Nigeria

Job Description

Guest House Manager
Leading REAL ESTATE – Kano state, Nigeria
Job Description
Reports to:

Chief Executive Officer


Branch Managers in each location.

Interacts with:
Management Team, Branch Managers and Staff

Partners, Transport and logistics vendors.

Job Purpose:
• Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, efficiency and guest satisfaction in line in globally acceptable standards in the hospitality industry.

• Planning and organizing accommodation, catering and other hotel services
• Promoting and marketing the business
• Managing budgets and financial plans as well as controlling expenditure
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training and monitoring staff
• Planning work schedules for individuals and teams
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Supervising maintenance, supplies, renovations and furnishings
• Carrying out inspections of property and services
• Ensuring security is effective
• Dealing with contractors and suppliers
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.


• A Bachelor’s degree or its equivalent in arts or any of the social sciences.

Job Knowledge, Skills and Experience:
• 7- 10 years’ cognate experience in Hotel Management. Experience in managing boutique hotels would be an added advantage
• Track Record of Customer Service rewards/awards
• Ability to think “out of the box”
• Attention to details
• Facilities management skills
• Knowledge of book keeping or basic accounting
• Excellent Office management skills
• Ability to efficiently multi-task
• Knowledge and use of Microsoft office.
• Good communication and presentation skills.
• Good interpersonal skills.
• Customer service and team orientation.

Job Categories: Manager Jobs in Nigeria. Job Types: Full-Time. Job expires in Endless.

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