9 Mar 2016

Full-Time General Manager

Toni AdewunmiLagos, Lagos, Nigeria

Job Description

Our client, a leader in the Printing industry is seeking the services of a young, creative graphic designer with up-to-date knowledge to join her Creative Team. The Graphics Designer will work with the Creative Team to interpret the organization’s needs and to design communication materials with high visual impact.
Job Title: General Manager
Industry: Printing
Employment Type: Full Time
Location: Ebute Meta Lagos
Scope: Oversees all aspects of the organization in accordance with its Mission Statement including maximization of financial performance, employee and guest satisfaction.

Duties and Responsibilities:
• Plans, directs and coordinate activities for the accomplishment of goals, objectives and policies of the organization.
• Creates an operating environment that assures consistent guest satisfaction.
• Monitors the performance of the organization through analysis of financial reports, employee and guest satisfaction.
• Maintains service quality standards by conducting ongoing evaluations and investigating complaints.
• Develops accurate and aggressive long and short term financial objectives.
• Executes marketing, sales and operational activities, producing results that meet or exceed the company’s business plan.
• Develop and Manage staff matters by determining staff requirements, preparing work schedules, attendance/monitoring, training, organizing performance appraisal, documentation and team building activities.
• Meet regularly with staff to keep them informed, offer direction, plan and coordinate their activities.
• Formulate and implement policies issuing standing orders to staff, and supervisors to ensure uniform interpretation.
• Ensures good safety practices of employees and customers, assisting in the maintenance of proper emergency and security procedures.
• Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the company.
• Understands the government regulations affecting the organizations operations, ensuring it is operating in compliance with all applicable laws, ordinances, regulations and requirements of any federal, state or municipal authority.
• Maintains an appropriate level of community public affairs involvement.
• Deals with the general public, customers, government officials with tact and courtesy.
• Advises the MD in consideration and determination of whatever objectives, policies & other basic controls are required for the most effective management of the organization.
• Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
• Researches, evaluates and forecasts trends in commercial printing technology and process and up to date business strategies.
• Prepares and submits a weekly report to the Managing Director.
• Any other duties that may be assigned.

Key Performance Indicators for the initial three months.
• Monthly attendance recording.
• Documentation of staff activities such as queries, commendations etc.
• Conduct a customer feedback survey.
• Monthly Analysis of all jobs done.
• Weekly management meetings to be held and documented.
• Review and Sign off all reports weekly.
• Submit weekly report to the Managing Director.
• Bachelor’s degree in management or related field.
• Minimum 5years of management and leadership experience in commercial printing and related services.
• Proficiency with Microsoft office.
• Maintains high ethical standards.
• Must work well under pressure; be able to juggle many projects simultaneously.
• Have excellent interpersonal and communication skills.
• Ideas, resource oriented and goals driven personality.
• Intelligent decision-making and problem solving skills.
• Product and Market Knowledge.
Remuneration: N 160,000 – N 180,000

Job Categories: Manager Jobs in Nigeria. Job Types: Full-Time. Job expires in Endless.

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