7 Jun 2016

Full-Time Customer Service Officer

Toni AdewunmiAnywhere

Job Description

Our company based in Ikeja urgently needs service of a Customer Service Officer.

Job Description:
Receive and manage all calls from customers or enquirers on
product and services
Follow up customers by phone, email
Analyze and log all customer issues.
Coordinate installations with installers and customers
Consistently measure customer satisfaction
Follow up calls to prospective and existing clients
Update and manage Customer database
Retrieval, Analysis and feedback to customers from internal database
Maintenance and updates of the Company Website.
Prepare weekly reports
Other responsibilities as may be assigned to you by your
immediate superior and the MD/CEO

Experience of at least one year in customer service unit
Average and Above IT Skills.
Excellent written and communication skills
Proactive and able to work under little or no supervision
Excellent people skills
Responsible, organized and efficient.

SEND YOUR CV TO: solaseun2@yahoo.com

Job Categories: Customer Service Jobs Nigeria. Job Types: Full-Time. Job expires in Endless.

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