2 Mar 2016

Full-Time Customer Relations

Toni AdewunmiLagos, Lagos, Nigeria

Job Description

CardinalStone -We are a non-bank financial institution, providing services in Financial Advisory, Capital Raising, Investment Management and Share Registration to a diverse base of investors and business owners with strong interest in Nigeria and the broader West African economic region. We are registered by the Nigerian Securities & Exchange Commission to operate as an Issuing House, Fund Manager, Broker/Dealer and Registrar.

Customer Relations
Location Lagos

Job Specifications

Processes account opening forms for clients and initiates clients’ web access for online brokerage
Prepares new CSCS customer accounts for the stockbrokers to process
Handles customer enquiries using standard procedures and refers calls/clients to the relevant asset management unit when required
Conducts daily upload of trades, settlement of trades and reconciliation of failed/cancelled trades
Generates contract notes and sends monthly cash account and CSCS statement of account to Clients
Interfaces with Stockbroking unit on new accounts opened for certificates lodgment and/or trading
Sends certificates for verification and certificate dematerialization

Minimum Second Class Upper or HND Upper Credit
Must have been posted to Lagos State for NYSC (Batch B)
Prior customer service or banking operations experience is a plus
The candidate must demonstrate the following skills:

Excellent command of the English language
Effective and efficient at problem solving
Attentive to detail and highly organized
Great communication skills (oral and listening)
Working knowledge of Microsoft Outlook, Word, and Excel

Job Categories: Customer Service Jobs Nigeria. Job Types: Full-Time. Job expires in Endless.

Apply for this Job